Pemberton Surgery

01942 367199

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

A day in the life of …

A day in the life of… Sarah Madden, Practice Nurse Please click here to read what a typical day is like for Sarah Madden our practice nurse.

How to register

The doctors welcome new patients who live within our practice area. As it takes 6-8 weeks to receive your medical records from your previous doctors once registered we would ask ... [continue] How to register

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. It is also important that you inform local hospitals where you ... [continue] Updating your details

Self-isolation and treating symptoms of coronavirus (COVID-19)

Please see below advice and links about staying at home (self-isolation) and treatment for you and anyone you live with. NHS England leaflet on what to do if you have ... [continue] Self-isolation and treating symptoms of coronavirus (COVID-19)

Text Message Reminders

If you have provided us with a mobile telephone number we will apply it to your medical records and you will receive appointment reminders and healthcare information unless you opt ... [continue] Text Message Reminders

Patient confidentiality

Data Protection Notice (published 20072020) How we use your information leaflet (published 22072020) We respect your right to privacy and keep all your health information confidential and secure. It is ... [continue] Patient confidentiality

Subject Access Request Form

This Practice respects the rights of individuals to have copies of their information wherever possible. This form is not a mandatory requirement however completing it will help us to process ... [continue] Subject Access Request Form

Access to medical records

The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records

Violent or abusive behaviour

The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in ... [continue] Violent or abusive behaviour

Complaints and compliments

We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling ... [continue] Complaints and compliments


Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Carers

Health Websites

Arthritis Research Campaign Asthma UK British Liver Trust Epilepsy Association British Geriatrics Society British Heart Foundation Bullying Online Coeliac Society Diabetes UK Family Heart Association Family Planning Service Fit ... [continue] Health Websites

Military Veterans

Have you served in the Armed forces? Were you conscripted to National Service? Our practice is signed up to the Armed Forces Covenant and we are committed to identifying anyone ... [continue] Military Veterans

Domestic Abuse Service

Wigan borough have a local, free and confidential service for people experiencing domestic abuse.  Please call 01942 311365 Monday to Friday 7am -7pm Poster- Wigan Borough Domestic Abuse Service