PLEASE NOTE AS FROM 3PM TODAY WE HAVE HAD NO ACCESS TO OUR CLINICAL SYSTEM OR ASKMYGP SYSTEM. THE IT DEPARTMENT ARE AWARE AND ARE WORKING ON IT. PLEASE NOTE WE MAY NOT BE ABLE TO RESOLVE YOUR QUERY TODAY.THANK YOU FOR YOUR UNDERSTANDING.
FACE COVERINGS AS OF 19th JULY 2021
It is imperative we continue to protect all patients, staff and visitors. The Infection Prevention and Control measures advised remains unchanged. Please continue to wear facemasks in the surgery (unless exempt). Thank you.
Due to unprecedented demand in recent weeks we have taken the decision to close access to AskmyGP outside of core hours. The online service will close for requests at 4pm and re-open for requests at 6.30am. If your request is urgent outside of these hours please call the surgery or call NHS111. Please note: AskmyGP may be switched off on rare occasions due to the overwhelming amount of requests and will be switched back on when it is safely manageable. We apologise if any inconvenience is caused.
When using AskmyGP please be aware that if you send in a request a clinician may want to call you so please have your telephone to hand at all times. If your phone blocks unknown/withheld numbers then please let us know in your query. The clinician will attempt to call you 3 times and if they cannot reach you they will need to close the query. If for any reason you have not been contacted within 48 hours please let us know.
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.