Dear patients

Due to unprecedented demand in recent weeks we have taken the decision to close access to AskmyGP outside of core hours.  The online service will close for requests at 4pm and re-open for requests at 6.30am.  If your request is urgent outside of these hours please call the surgery or call NHS111.

Dear patients

Currently GPs and practice nurses are working hard and at pace to deliver the COVID-19 vaccines across our borough and as a consequence you may experience some disruption to routine general practice and the appointments you have booked.

Your practice may need to prioritise certain services such as cervical screening, severe mental illness reviews and other important vaccinations but is working hard to ensure there is as little disruption possible.

We apologise as sometimes these may be short notice cancellations due to when we are made aware of a COVID vaccination delivery, but please be patient as appointments will be rebooked.

Thank you for your patience

When using AskmyGP please be aware that if you send in a request a clinician may want to call you so please have your telephone to hand at all times. If your phone blocks unknown/withheld numbers then please let us know in your query. The clinician will attempt to call you 3 times and if they cannot reach you they will need to close the query.  If for any reason you have not been contacted within 48 hours please let us know.