Due to unprecedented demand in recent weeks we have taken the decision to close access to AskmyGP outside of core hours. The online service will close for requests at 4pm and re-open for requests at 6.30am. If your request is urgent outside of these hours please call the surgery or call NHS111.
Currently GPs and practice nurses are working hard and at pace to deliver the COVID-19 vaccines across our borough and as a consequence you may experience some disruption to routine general practice and the appointments you have booked.
Your practice may need to prioritise certain services such as cervical screening, severe mental illness reviews and other important vaccinations but is working hard to ensure there is as little disruption possible.
We apologise as sometimes these may be short notice cancellations due to when we are made aware of a COVID vaccination delivery, but please be patient as appointments will be rebooked.
Thank you for your patience
When using AskmyGP please be aware that if you send in a request a clinician may want to call you so please have your telephone to hand at all times. If your phone blocks unknown/withheld numbers then please let us know in your query. The clinician will attempt to call you 3 times and if they cannot reach you they will need to close the query. If for any reason you have not been contacted within 48 hours please let us know.
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.